Frequently Asked Questions

1. What services do you offer at Royal Bee Cleaning Co.?

At Royal Bee Cleaning Co., we offer a range of residential cleaning services including weekly/bi-weekly cleanings for regular upkeep, deep cleanings for a thorough refresh, move-in/move-out cleanings for a smooth transition, and post-construction cleanings to tidy up after renovation projects.

2. How much do your cleaning services cost?

Our prices vary depending on the size of your home, the type of cleaning service you require, and any specific customization. We offer free estimates based on your needs, so feel free to contact us to discuss pricing options.

3. Do I need to provide cleaning supplies or equipment?

No, you do not need to provide any cleaning supplies or equipment. We come fully prepared with our own high-quality products and tools to efficiently clean your home.

4. Are your cleaning products safe for pets and children?

Yes, we prioritize using environmentally friendly and non-toxic cleaning products that are safe for your family, including pets and children.

5. How long will a cleaning service typically take?

The duration of the cleaning service depends on the size of your home, the type of cleaning requested, and its current condition. We can provide an estimate based on your specific requirements.

6. Are your cleaners insured and bonded?

Yes, all our cleaners are fully insured and bonded for your peace of mind and protection.

7. Do I need to be home during the cleaning service?

It is up to you whether you prefer to be home during the cleaning service. Many of our clients provide us with a key or access code, while some choose to be present. We are flexible and strive to accommodate your preferences.

8. How far in advance do I need to schedule a cleaning service?

We recommend scheduling your cleaning service as far in advance as possible to ensure availability on your preferred date and time. However, we do our best to accommodate last-minute requests whenever we can.

9. What if I need to reschedule or cancel a cleaning service?

We understand that life can be unpredictable. Please inform us 48 hours or more prior to your appointment if you need to reschedule or cancel a cleaning service, and we will do our best to accommodate your request without any penalty.

10. How do I pay for the cleaning service?

We accept various forms of payment, including cash, check, and major credit cards. Payment is typically due on the day of service unless otherwise arranged in advance.

If you have any additional questions or would like to book a cleaning service, feel free to reach out to Royal Bee Cleaning Co. We are here to assist you with all your residential cleaning needs.